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Senior Consultant, Systems Administration

About Our Firm:

Granite Solutions Groupe provides financial services decision makers with people and solutions that deliver. Our clients count on us to deliver the right talent at the right time to achieve critical business results. We leverage our industry knowledge and passion for client priorities to deliver human capital solutions.

GSG was founded in 1998 as a consulting firm delivering project management and technology solutions for the financial services industry. GSG now has a global presence, with team members deployed across the U.S. at Fortune 1000 companies and high-performing Fintech firms.

High-caliber consultants are the face of GSG at our client organizations and offices. We value the deep relationships we have with our consultants that enable us to place them in roles where their skills will have an immediate impact. The GSG consulting team is comprised of diverse, experienced, driven, and dynamic contributors who excel at getting things done.

About the Opportunity:

GSG is seeking an experiences Salesforce Administrator for our client in the financial services industry.

Responsibilities:

  • Serve as the primary system administrator for our Salesforce and Eloqua platforms.
  • Manage the Salesforce teams’ daily backlog including but not limited to user requests, user training, platform customization and issues.
  • Collaborate with business systems analyst on business process documentation and improvement initiatives.
  • Take responsibility for triage, escalation, and communication of production issues.
  • Engage with IT production, development, and QA teams to support solution delivery.
  • Provide exceptional support to our business partners, Sales, Service, Marketing, HR, Finance, Commercialization, and Investments.
  • Work with offshore teams, external consulting firms and software vendors.
  • Research and advise Salesforce team on new/improved technology tools/apps in the Salesforce ecosystem of partners and vendors (AppExchange, etc).

Requirements:

  • Current Salesforce Administrator certification
  • 3+ years of experience working as a Salesforce Administrator managing highly customized Salesforce orgs.
  • 3+ years of hands-on experience with Sales Cloud/Service Cloud (Analytics Cloud a plus).
  • 1+ years of hands-on experience with Oracle Eloqua (Marketing Campaign Automation Platform).
  • Strong knowledge of declarative programming on the Salesforce platform.
  • Knowledge of the Salesforce ecosystem (AppExchange, Partners, Vendors, etc).
  • Experience with Microsoft Office, specifically Excel.
  • Strong organizational and analytical skills with attention to detail.
  • Excellent written, verbal and presentation skills.
  • Ability to accept and manage changing priorities and address issues quickly and professionally.
  • Bachelor's degree, certification, or equivalent work experience.

Recommended:

  • Current Salesforce Advanced Administrator certification
  • 5+ years of experience working as a Salesforce Administrator managing highly customized Salesforce orgs.
  • 5+ years of hands-on experience with Sales Cloud/Service Cloud (Analytics Cloud a plus).
  • 2+ years of hands-on experience with Oracle Eloqua (Marketing Campaign Automation Platform).
  • Expert knowledge of declarative programming on the Salesforce platform.
  • Strong knowledge of the Salesforce ecosystem (AppExchange, Partners, Vendors, etc).
  • Strong experience with Microsoft Office, specifically Excel.
  • Strong organizational and analytical skills with attention to detail.
  • Excellent written, verbal and presentation skills.
  • Ability to accept and manage changing priorities and address issues quickly and professionally.

Employee Benefits:

GSG is excited to offer its consultants a robust option of benefits which include comprehensive medical, dental, vision and prescription coverage. You will receive company-paid life insurance. In addition, we hope you will take advantage of eligible commuter benefits-like paying for work-related public transit and parking with pre-tax dollars. Save for your retirement with pre-tax contributions that go directly into your 401K. We also care about your pets with several options for pet insurance, discount card and prescriptions.

GSG’s Commitment to Diversity:

As a diverse-owned business, GSG is committed to creating a diverse workforce, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.